Privacy Policy

Information we collect

We may collect your name, email address, telephone number, company, project requirements, support messages and any information you choose to provide. Job applications may include a CV, cover letter and employment-related information. Our systems may also record limited technical data such as IP address, browser details, timestamps and security logs.

How we use information

We use information to respond to enquiries, prepare proposals, provide and improve services, operate customer support, assess job applications, maintain security, prevent misuse, meet legal obligations and keep appropriate business records. We do not sell personal information.

Cookies and analytics

The website may use essential cookies required for secure administration and session management. If analytics or additional tracking technologies are introduced, this policy and any required consent controls will be updated before they are used.

Sharing and service providers

Information may be shared with personnel and carefully selected service providers who need it to operate hosting, infrastructure, communications or contracted services. We may also disclose information where required by law, to protect legal rights or to respond to a valid authority request. Providers are expected to handle information only for the agreed purpose.

Retention

We retain personal information only for as long as reasonably necessary for the purpose collected, contractual and support requirements, security, dispute resolution and applicable legal or accounting obligations. Unsuccessful job-application information is periodically reviewed and deleted when no longer required.

Security

We use reasonable technical and organisational safeguards, including access controls, validation, protected administrator sessions and restricted document access. No internet service can guarantee absolute security, so users should avoid submitting unnecessary sensitive information.

Your choices and requests

You may ask to access, correct or delete personal information associated with you, withdraw consent where processing relies on consent, or raise a privacy concern. Some information may need to be retained where law, security, contractual obligations or legitimate business records require it.

Contact and updates

For a privacy request, contact info@penta-itsolutions.com or write to Penta IT Solutions, CD Mall, GT Road, Doraha 141421, Punjab, India. We may update this policy when our practices or legal obligations change; the effective date shown above will identify the current version.